1. Data Collection and Usage:

SASA SOCIAL may collect information such as your name, email address, phone number, physical address, business name, brand information, social media details, appointment information, communications, and SMS consent records. When enabled for a service, we may also process call details or transcripts to provide AI receptionist services, identify and follow up with leads, answer requests, schedule appointments, deliver requested resources, and communicate with users.

2.1. Data Sharing and Disclosure:

We do not sell personal information. We may share personal data with service providers that help us operate our services, including hosting, automation, scheduling, analytics, email, customer-management, telecommunications, and messaging providers, only as needed to provide those services or comply with law.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that campaign. We may share personal data, including your SMS opt-in or consent status, with platform providers, phone companies, and vendors that help us deliver text messages. Mobile information and SMS consent will not be sold or shared with third parties for their own marketing or promotional purposes.

2.2. User Rights and Choices:

Users may request access to, correction of, or deletion of their personal information by contacting us. We will honor valid requests subject to applicable legal, security, and operational requirements. For SMS, reply STOP to unsubscribe at any time or HELP for assistance.

2.3. Data Security:

We employ standard online web security measures to protect user data and prevent unauthorized access or breaches.

2.4. Data Retention:

We retain personal information only for as long as reasonably necessary to provide the requested services, maintain required consent and transaction records, protect our systems, and meet legal obligations. Data that is no longer needed is deleted or de-identified according to our operational procedures.

2.5. Policy Changes:

We may update this privacy policy as our services or legal requirements change. The effective date shown above identifies the current version.

3. Contact Information:

For privacy-related inquiries or SMS help, contact us at help@sasa.social. See also our Terms of Service.